New South Wales

Vending machine insurance and compliance in NSW

What NSW procurement and WHS teams need on file before a machine is installed — and confirmation that nothing is invoiced afterwards.

Vending machine insurance and compliance in NSW — $20 million public liability on free workplace vending machines
$0 Delivery
$0 Installation
$0 Maintenance
$0 Insurances
$0 Restocking

NSW sites, particularly government agencies, health districts and tier-one construction principals, run the most document-heavy supplier onboarding in the country. That works in your favour here: our standard package already contains what a NSW prequalification portal asks for. Cover is $20 million public liability plus product liability, the machine remains our asset on our policy, and our technicians attend under our own workers compensation cover.

What we carry

Insurance position at a glance

Public liability

$20 million

Covers third-party personal injury and property damage arising from the machine and from our people while they are on your site.

Product liability

Included

Covers the goods sold from the machine. Everything stocked is commercially packaged, in-date and sourced through mainstream Australian distribution.

The machine itself

Our asset, our cover

The unit remains our property and is insured by us. You are not asked to schedule it on your policy or accept liability for it.

Workers compensation

Held by us

Our technicians are covered under our own workers compensation policy in the state they attend.

Certificate of currency

On request, before install

Issued as a PDF naming the insurer, policy number, limit and period. Accepted by government, health, defence and tier-one construction procurement.

What “free” actually covers

Line itemYour cost
The vending machine$0
Delivery and freight to your site$0
Installation, commissioning and positioning$0
All stock and restocking visits$0
Servicing, repairs and parts$0
Cashless payment hardware and merchant fees$0
Public liability and product insurance$0
Removal if you no longer want the machine$0

What you provide

  • Electricity — the machine plugs into a standard 10A outlet and draws roughly the same as a domestic fridge.
  • Floor space — around 0.8m² plus ventilation clearance.
  • Reasonable access for our technicians to restock and service.

No rental, no minimum spend, no sales guarantee and no invoice — ever.

Compliance notes for New South Wales

Work Health and Safety Act 2011 (NSW)

We attend as a supplier with our own safe work method statement and inducted technicians. Your duties as a person conducting a business or undertaking are the ordinary ones that already apply to any visiting contractor — the placement does not create a new duty.

Food Act 2003 (NSW) and the Food Standards Code

All stock is commercially packaged, date-marked and labelled to the Food Standards Code. Nothing is prepared, decanted or repacked on your premises, so hosting a machine does not make your site a food business under the NSW Food Authority framework.

Construction and infrastructure sites

Site sheds and project offices across Sydney, the Hunter and the Illawarra are a large part of our NSW volume. Test-and-tag records to AS/NZS 3760 and SWMS documentation are supplied as standard for principal-contractor onboarding.

General information for procurement and facilities teams, not legal advice. Legislation is named so your WHS or compliance officer can verify it directly.

Documentation

What your procurement file receives

  • Certificate of currency — $20 million public liability
  • Product liability confirmation
  • NSW workers compensation confirmation
  • SWMS for the installation
  • AS/NZS 3760 test-and-tag records on request

Get the NSW documentation pack

Tell us the site — Sydney, Newcastle, Wollongong, the Central Coast or regional NSW — and we will send the certificate of currency and placement agreement before any site visit is booked.

Request the documentation

FAQ

Insurance, liability and cost questions

Will your certificate satisfy a NSW government prequalification portal?+

In our experience yes. The certificate names the insurer, policy number, $20 million limit and period of cover, which is the standard evidence those portals ask for. If your agency needs a specific wording or an additional insured note, ask and we will arrange it with our broker.

Do you install on Sydney construction sites?+

Yes — site sheds, crib rooms and project offices with no minimum term. We install for the build, service through it and remove the machine free at demobilisation.

Does hosting a machine affect our food business registration?+

No. We hold the food-handling role, all stock is packaged and labelled to the Food Standards Code, and nothing is prepared on site.

How much public liability cover do you carry?+

$20 million. The policy covers third-party personal injury and property damage arising from the machine and from our technicians while they are working on your premises. Product liability on everything stocked is carried alongside it.

Can we get a certificate of currency?+

Yes, on request and before the machine is installed. The certificate is a PDF naming the insurer, the policy number, the limit of indemnity and the period of cover — the standard document a procurement or WHS officer needs for a supplier file.

Do we need to add the machine to our own insurance?+

No. The machine is our asset and stays on our policy. You are not asked to schedule it, note our interest, or extend your own cover in any way. Most sites simply file our certificate of currency and move on.

Who is liable if someone is injured by the machine?+

Liability for the machine itself sits with us as owner and operator, backed by the $20 million policy. Ordinary occupier duties for your premises stay with you, exactly as they would for any other equipment or supplier on site — nothing about this arrangement shifts additional risk onto your business.

Is the machine really free, with nothing invoiced later?+

Yes. There is no rental, delivery, installation, restocking, service, insurance or removal charge, and no minimum spend or sales guarantee to meet. The model is funded by the margin on products staff buy. You are never sent an invoice.

Is there a contract or lock-in period?+

A one-page site placement agreement covering power, access and positioning. No minimum term, no lock-in, no exit fee. Either side can end it with reasonable notice and we collect the machine at our cost.

Experience you can check

Who installs your machine in Australia, and exactly how it runs

Written and maintained by Dan Barnes — owner-operator, Free Vending Machines Australia

I have been placing and servicing vending equipment in Australian workplaces for over two decades — offices, warehouses, gyms, hospitals, schools, remote camps and government sites. Everything on this page reflects how we actually run installs across every state and territory: the machines we physically stock, the lead times our crews hold to, and the service standard we carry at our own cost. Nothing here is licensed boilerplate.

  • Typical Australian lead time: 7–14 days from a qualified request to a working machine.
  • $20 million public liability plus product liability — certificate of currency supplied to your facilities or WHS team on request.
  • Australian-owned, Australian-serviced. Same operator answers the phone on0401 NO COST.
  • Nayax cashless readers and live telemetry on every machine — not a retro-fitted coin mech.

What to expect, step by step

  1. 1. Two-question request

    You tell us the workplace type and rough head count. No paperwork, no credit check, no sales visit required to get an answer.

  2. 2. Site check within 24 hours

    We confirm head count, foot traffic, power location and access (lifts, stairs, loading dock, after-hours security) and pick the right machine.

  3. 3. Delivery and install

    Our crew delivers, levels and commissions the machine, tests the cashless reader end-to-end and takes the packaging away. Nothing is invoiced.

  4. 4. Telemetry goes live

    Every vend, temperature reading and fault code streams back to us. Low stock is flagged 2–3 days before a row empties.

  5. 5. Ongoing service, still $0

    Restocks, cleaning, repairs, parts, product-mix changes and $20m public liability are all carried by us. Ask us to remove it and we do — no exit fee.

The exact machines we install

These are our three workhorse combination machines — photographed as they leave our workshop, stocked with the Australian brands your team actually buys. We recommend one based on your head count and floor space, never on what happens to be in the truck.

CV3 combination vending machine front view with Nayax tap-and-go card reader, stocked with Australian chips, chocolate bars and chilled cans

CV3 combo — slimline snack & drink

890mm wide · 1830mm high · 830mm deep

  • Best for 15–40 staff, tight lift lobbies and narrow lunchrooms
  • 6 shelves: 2 crisps, 1 confectionery, 3 refrigerated drink rows
  • Nayax tap reader — Visa, Mastercard, Amex, Apple Pay, Google Pay
  • Standard 10-amp GPO, no plumbing, no data cabling
CV4 combination vending machine with printed shelf pricing, snacks, noodle cups and refrigerated soft drinks behind glass

CV4 combo — mid-size with priced shelf labels

1000mm wide · 1830mm high · 830mm deep

  • Best for 40–90 staff or a shared floor between two tenancies
  • Live per-shelf pricing labels so staff see the cost before selecting
  • Wider drink bays for 600ml bottles, iced coffee and energy cans
  • Telemetry reports each vend, so restocks are scheduled on real data
CV5 large combination vending machine fitted with Nayax cashless reader, six shelves of snacks and a full chilled drink bank for busy Australian workplaces

CV5 combo — high-capacity site machine

1200mm wide · 1830mm high · 880mm deep

  • Best for 90+ staff, 24/7 shift sites, warehouses and gyms
  • Up to 60 selections — the widest range we can put on one footprint
  • Reinforced glass and hardened electronics for industrial floors
  • Twin-bank refrigeration keeps drinks cold through summer peaks

Proof

Australian workplaces that said yes — and what changed

All case studies

Office · Barangaroo, NSW

Barangaroo pro-services firm — free combo machine on floor 34

  • 9 daysInstall lead time
  • $0Cost to the firm
  • 40–60Transactions/day

Booking the dock and getting building management to approve a vendor is usually painful. This crew handled all of it — the machine appeared, plugged in, and the staff just started using it.

Read the write-up

Warehouse · Truganina, VIC

Truganina distribution centre — 24/7 vending for a 3-shift operation

  • 11 daysInstall (2 machines)
  • 24/7Availability
  • 3 shiftsServiced

Night shift was tapping vending machines in the servo across the road. Now they don't leave the site. It's paid for itself in productivity in the first month — and we paid nothing for it.

Read the write-up

Gym · Fortitude Valley, QLD

Fortitude Valley 24/7 gym — recovery drinks + protein bars at $0 cost

  • 7 daysInstall lead time
  • $0Owner outlay
  • +$6Avg member spend / visit

I'd been quoted $8k for a machine that I'd have to stock and fix. This one turned up free, gets stocked automatically, and I get a monthly line item as revenue not a cost. No brainer.

Read the write-up
Free snack and drink vending machine installed in an Australian corporate office lobby — installed free in NSW
Corporate lobby install — snack and cold-drink combo, $0 to the host site.
Line-up of four free workplace vending machines: snack, drink, combination and coffee — installed free in NSW
The four configurations we install: snack, drink, combination and coffee.
Telemetry-monitored smart fridge vending machine restocked automatically at an Australian workplace — installed free in NSW
Telemetry-monitored smart fridge — restocks are triggered before it runs dry.

Proof

Real Australian workplaces, real numbers

Office · Barangaroo, NSW

Booking the dock and getting building management to approve a vendor is usually painful. This crew handled all of it — the machine appeared, plugged in, and the staff just started using it.

Read the case studies

Free download

The Free Workplace Vending Guide (2026, Australia)

What "free" actually covers, how sites are assessed, the insurance and compliance paperwork your facilities team will ask for, and the questions to put to any operator before you sign anything.

Get the guide

Ready for a free vending machine at your workplace?

Two quick questions and you're on your way. No contract lock-ins, no hidden fees.

Keep exploring NSW

These pages sit either side of this one in the NSW silo — the same market from a different angle, the workplace types we install into most, and the cover that applies to every site.

0401 662 678