Do you cover the wider New England from Tamworth?+
Yes. The Northern Inland run reaches Gunnedah, Manilla, Quirindi, Werris Creek and up toward Armidale where sites qualify. Stock depth is set for the distance so machines aren't running empty between visits.
What machine suits a machinery dealership with a workshop and a showroom?+
Usually a combo unit in the workshop lunchroom, because that's where the volume is, plus a smaller chilled drinks unit in the customer area where the site wants it. Both are free — the second unit is assessed on total site volume, not billed separately.
Can food processing sites with hygiene requirements host a machine?+
Yes. Machines are placed in staff amenities areas outside the production zone, and our servicing crew follows the site's hygiene, PPE and induction requirements on every visit.
Is there a cost for delivery this far inland?+
No. Freight, installation, servicing and eventual removal are all $0 regardless of distance from the coast. Regional sites are not charged a travel loading.
Will we be charged anything at all?+
No. Nothing. There is no rental fee, no delivery fee, no installation fee, no service call-out fee, no restocking fee and no removal fee. You are not invoiced by us at any point. The program is funded by the margin on products sold from the machine, so the only money that changes hands is a staff member tapping their card for a drink.
What insurance cover is in place?+
We carry $20 million public liability cover, plus product liability on everything stocked in the machine. The machine itself is our asset and is insured by us. Your business is not asked to extend its own policy, add us as an interested party, or accept liability for the unit. Certificates of currency are issued on request and are routinely accepted by government, defence, health and tier-one construction procurement teams.
What happens if the machine doesn't sell enough?+
First we fix the product mix — nine times out of ten weak sales are a range problem, not a site problem, and a two-week mix review turns it around. If a site genuinely can't support a machine, we remove it at no cost to you and there is no exit fee, no minimum-term penalty and no invoice. You are never left paying for a machine that underperformed.
Is there a lock-in contract?+
No minimum term and no lock-in. The site agreement is a one-page placement document covering power, access and positioning. Either side can end it with reasonable notice, and we collect the machine at our cost.
How is the machine paid for by staff?+
Cashless only — tap card, phone or watch. No coins, so no coin jams, no float, no cash on site and nothing for anyone to break into. Card surcharges are absorbed, not passed on.