Is 25 staff enough for a free machine in Silverwater?+
Usually yes. Silverwater sites run long days and consume more per head than an office of the same size, so a 25-person fabrication or logistics crew typically supports a combo unit on its own. Where it's marginal we place a drinks-only unit first and upgrade once the sales data justifies it.
Can the machine sit in the warehouse rather than the office?+
Yes, provided there is a standard 10-amp outlet and the unit can be positioned clear of forklift runs. We usually place against a wall near the crib room with bollards or a kerb line marked at install.
Who cleans and restocks it?+
We do, on a schedule set by telemetry rather than a fixed calendar. Your team never handles stock, cash or maintenance.
Will we be charged anything at all?+
No. Nothing. There is no rental fee, no delivery fee, no installation fee, no service call-out fee, no restocking fee and no removal fee. You are not invoiced by us at any point. The program is funded by the margin on products sold from the machine, so the only money that changes hands is a staff member tapping their card for a drink.
What insurance cover is in place?+
We carry $20 million public liability cover, plus product liability on everything stocked in the machine. The machine itself is our asset and is insured by us. Your business is not asked to extend its own policy, add us as an interested party, or accept liability for the unit. Certificates of currency are issued on request and are routinely accepted by government, defence, health and tier-one construction procurement teams.
What happens if the machine doesn't sell enough?+
First we fix the product mix — nine times out of ten weak sales are a range problem, not a site problem, and a two-week mix review turns it around. If a site genuinely can't support a machine, we remove it at no cost to you and there is no exit fee, no minimum-term penalty and no invoice. You are never left paying for a machine that underperformed.
Is there a lock-in contract?+
No minimum term and no lock-in. The site agreement is a one-page placement document covering power, access and positioning. Either side can end it with reasonable notice, and we collect the machine at our cost.
How is the machine paid for by staff?+
Cashless only — tap card, phone or watch. No coins, so no coin jams, no float, no cash on site and nothing for anyone to break into. Card surcharges are absorbed, not passed on.