Can you service Griffith through a harvest peak?+
Yes. Visit frequency and stock depth are lifted ahead of the peak based on the previous season's telemetry, and we can place an additional unit for the duration where the crew size justifies it. There is no charge for either.
Are machines suitable for a food processing site's amenities block?+
Yes. Machines are kept out of production areas and placed in the crib or amenities room, and our service crew follows the site's hygiene, PPE and induction requirements at every visit.
Do you cover Leeton, Yenda and Hanwood?+
Yes — those sites sit on the same Riverina run as Griffith, so a smaller packing shed or workshop outside town is serviced on the same cycle rather than declined for distance.
What products suit a hot-weather processing site?+
Water and electrolyte drinks weighted heavily, plus substantial food rather than confectionery-led ranging. The planogram is agreed with the site and adjusted after the first few weeks of real sales data.
Will we be charged anything at all?+
No. Nothing. There is no rental fee, no delivery fee, no installation fee, no service call-out fee, no restocking fee and no removal fee. You are not invoiced by us at any point. The program is funded by the margin on products sold from the machine, so the only money that changes hands is a staff member tapping their card for a drink.
What insurance cover is in place?+
We carry $20 million public liability cover, plus product liability on everything stocked in the machine. The machine itself is our asset and is insured by us. Your business is not asked to extend its own policy, add us as an interested party, or accept liability for the unit. Certificates of currency are issued on request and are routinely accepted by government, defence, health and tier-one construction procurement teams.
What happens if the machine doesn't sell enough?+
First we fix the product mix — nine times out of ten weak sales are a range problem, not a site problem, and a two-week mix review turns it around. If a site genuinely can't support a machine, we remove it at no cost to you and there is no exit fee, no minimum-term penalty and no invoice. You are never left paying for a machine that underperformed.
Is there a lock-in contract?+
No minimum term and no lock-in. The site agreement is a one-page placement document covering power, access and positioning. Either side can end it with reasonable notice, and we collect the machine at our cost.
How is the machine paid for by staff?+
Cashless only — tap card, phone or watch. No coins, so no coin jams, no float, no cash on site and nothing for anyone to break into. Card surcharges are absorbed, not passed on.