How fast can you install in Canberra?+
Canberra metro installs typically ship in 10–14 days. Departmental sites often need security clearance which adds a week.
Do you have security clearance for Commonwealth sites?+
Yes — our install crews and route drivers hold the standard clearances required for Commonwealth and defence sites, and we work with facility management on visitor protocols.
Is Queanbeyan covered on the same terms as ACT sites?+
Yes. Queanbeyan, Jerrabomberra and adjacent NSW sites run on the same free hire program.
Do you install at parliamentary and departmental buildings?+
Yes — DFAT, Treasury, DPS, DoD, and most department buildings in the Parliamentary Triangle host our machines.
Is the vending machine hire really free — no contract or hidden fee?+
Yes. Rental is $0. Delivery is $0. Install is $0. Restocking, cleaning, servicing and product liability insurance are $0. The program is funded entirely by the products sold from the machine. No lock-in contract — if it stops suiting you, we collect the machine at no cost.
Who owns the machine on a free hire arrangement?+
We do. That's why maintenance, insurance, restocking and eventual removal are our responsibility, not yours. You're hosting the machine, not leasing it.
What's the minimum staff or foot traffic to qualify for free hire?+
About 30 daily on-site people is the working threshold for a standalone drink or snack combo machine. Below that we can still discuss micro-market or shared-site setups.
Can we swap or relocate the machine after install?+
Yes. Product mix reviews are ongoing and free. If you move offices or the current spot isn't working, we relocate the machine at no cost.