Process explained
How free vending machine hire works
From qualifying request through install and ongoing servicing — the five-step process behind free vending machine hire in Australia, with typical timelines for each stage.
The cost breakdown
What you'd pay vs what you pay on free hire
Free vending machine hire follows the same operational rhythm at every site — the difference between installs is scheduling and machine mix, not process. Here's what actually happens between the moment you submit a request and the moment staff tap their card for the first drink.
| Line item | Typical paid rental | Free hire |
|---|---|---|
| Monthly rental / lease | $150–$600 | $0 |
| Delivery to your site | $150–$450 | $0 |
| Install, level & network | $150–$300 | $0 |
| Restocking & cleaning | $60–$120/visit | $0 |
| Insurance & liability | $30–$80/mo | $0 |
What's included at $0
- Step 1: 2-minute qualifying request (site type, headcount, access notes)
- Step 2: Free site check — power outlet, floor space, delivery access
- Step 3: Machine mix agreed — drink, snack, combo, coffee, food, smart cooler
- Step 4: Free delivery and install — typically 7–14 days from qualifying
- Step 5: Ongoing weekly service, telemetry-triggered restocks, quarterly product reviews
FAQ
Process explained — FAQ
How long from request to install on a free hire?+
Typical metro install is 7–14 days from a qualified request. Regional and interstate sites are 2–3 weeks. Same-week installs happen when the site is straightforward and stock in that region is available.
What does the site check involve?+
A quick visit or photo review to confirm floor space (roughly 800 × 900mm for a combo), a standard 10-amp power outlet within 2m, and clear delivery access — corridor width, lift capacity, ramp or stair count.
Do we have to be there when the machine is installed?+
Only for building access. The install crew handles the machine, levelling, network pairing and test transactions. Most installs are under 60 minutes on site.
Is the vending machine hire really free — no contract or hidden fee?+
Yes. Rental is $0. Delivery is $0. Install is $0. Restocking, cleaning, servicing and product liability insurance are $0. The program is funded entirely by the products sold from the machine. No lock-in contract — if it stops suiting you, we collect the machine at no cost.
Who owns the machine on a free hire arrangement?+
We do. That's why maintenance, insurance, restocking and eventual removal are our responsibility, not yours. You're hosting the machine, not leasing it.
What's the minimum staff or foot traffic to qualify for free hire?+
About 30 daily on-site people is the working threshold for a standalone drink or snack combo machine. Below that we can still discuss micro-market or shared-site setups.
Can we swap or relocate the machine after install?+
Yes. Product mix reviews are ongoing and free. If you move offices or the current spot isn't working, we relocate the machine at no cost.
Ready for a free vending machine at your workplace?
Two quick questions and you're on your way. No contract lock-ins, no hidden fees.