Is a Taree transport depot big enough for a free machine?+
Usually yes. Depots punch above their headcount because drivers, subcontractors and casual staff all use the machine through the day and night. Where a single site is genuinely small, we look at the total traffic through the yard rather than the payroll number alone.
Can we have a combo machine with food, not just drinks?+
Yes. Combination units carry chilled drinks and shelf-stable food in the one cabinet, which suits Taree workshops and depots better than a drinks-only machine. Where there is a large lunchroom we can also place a chilled food unit alongside.
How do you handle Taree sites during Pacific Highway disruptions or flooding?+
Manning Valley routes are planned with local knowledge of flood access. Stock depth is increased ahead of forecast events so a site isn't left empty if a service visit has to shift by a few days.
Are prices higher because Taree is regional?+
No. Product prices are set the same way as they are in metro placements, and freight to a regional site is our cost, not yours. The host business is not invoiced at any point.
Will we be charged anything at all?+
No. Nothing. There is no rental fee, no delivery fee, no installation fee, no service call-out fee, no restocking fee and no removal fee. You are not invoiced by us at any point. The program is funded by the margin on products sold from the machine, so the only money that changes hands is a staff member tapping their card for a drink.
What insurance cover is in place?+
We carry $20 million public liability cover, plus product liability on everything stocked in the machine. The machine itself is our asset and is insured by us. Your business is not asked to extend its own policy, add us as an interested party, or accept liability for the unit. Certificates of currency are issued on request and are routinely accepted by government, defence, health and tier-one construction procurement teams.
What happens if the machine doesn't sell enough?+
First we fix the product mix — nine times out of ten weak sales are a range problem, not a site problem, and a two-week mix review turns it around. If a site genuinely can't support a machine, we remove it at no cost to you and there is no exit fee, no minimum-term penalty and no invoice. You are never left paying for a machine that underperformed.
Is there a lock-in contract?+
No minimum term and no lock-in. The site agreement is a one-page placement document covering power, access and positioning. Either side can end it with reasonable notice, and we collect the machine at our cost.
How is the machine paid for by staff?+
Cashless only — tap card, phone or watch. No coins, so no coin jams, no float, no cash on site and nothing for anyone to break into. Card surcharges are absorbed, not passed on.