How small can a Fairfield site be and still get a free machine?+
Around 30 people through the site on a normal day is the working threshold for a standalone combo. Smaller factories often still qualify where they sit in a multi-tenant estate and share an amenities block, or where contractors, drivers and customers pass through the yard daily and add to the count.
Is there any cost at all to the business?+
No. Delivery, installation, restocking, servicing, refrigeration repairs, public liability insurance and eventual removal are all ours. The site provides a level floor and a standard power point. Staff pay normal cashless prices for what they buy and nothing is invoiced to the business.
Can the machine handle a factory floor rather than an office?+
Yes. Machines specified for industrial placement are built for dust, vibration and higher ambient temperatures, and we position them clear of forklift runs and roller-door paths. Most Fairfield installs end up in the lunchroom or just inside the amenities door rather than on the production floor itself.
What products suit a Fairfield manufacturing site?+
Cold drinks and water dominate, followed by substantial food — noodles, pies, sandwiches and filling snacks rather than confectionery alone. We set the planogram after two weeks of real sales data from your machine, and you can ask the operator to swap any line at any time.
Will we be charged anything at all?+
No. Nothing. There is no rental fee, no delivery fee, no installation fee, no service call-out fee, no restocking fee and no removal fee. You are not invoiced by us at any point. The program is funded by the margin on products sold from the machine, so the only money that changes hands is a staff member tapping their card for a drink.
What insurance cover is in place?+
We carry $20 million public liability cover, plus product liability on everything stocked in the machine. The machine itself is our asset and is insured by us. Your business is not asked to extend its own policy, add us as an interested party, or accept liability for the unit. Certificates of currency are issued on request and are routinely accepted by government, defence, health and tier-one construction procurement teams.
What happens if the machine doesn't sell enough?+
First we fix the product mix — nine times out of ten weak sales are a range problem, not a site problem, and a two-week mix review turns it around. If a site genuinely can't support a machine, we remove it at no cost to you and there is no exit fee, no minimum-term penalty and no invoice. You are never left paying for a machine that underperformed.
Is there a lock-in contract?+
No minimum term and no lock-in. The site agreement is a one-page placement document covering power, access and positioning. Either side can end it with reasonable notice, and we collect the machine at our cost.
How is the machine paid for by staff?+
Cashless only — tap card, phone or watch. No coins, so no coin jams, no float, no cash on site and nothing for anyone to break into. Card surcharges are absorbed, not passed on.